PRIVACY POLICY
This is the Hill Creek Gardens Tagaytay, Inc.’s (“Hill Creek” or the “Company”) Personal Data Protection Policy (“Policy”) which sets forth how Hill Creek manages, collects, uses and discloses your Personal Data, in accordance with the Philippine Data Privacy Act of 2012 (the “Data Privacy Act”).
Hill Creek may update this Policy to ensure that it is consistent with any changes in legal or regulatory requirements. Subject to your rights at law, you agree to be bound by the prevailing terms of the Personal Data Protection Policy as updated from time to time on our website.
Personal Data
In this Policy, Personal Data refers to any information whether recorded in a material form or not, from which the identity of a User (which may either be a [User Categories]) is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly and certainly identify a User.
When you sign up with Hill Creek, the personal information we collect may include your:
A. User Category (i.e., Customer, Applicant, Supplier) – Data Collected (i.e., name, address, contact number, email address, payment details)
Purposes for which Personal Information shall be Processed
Hill Creek may collect, use, and disclose your Personal Data to certain third-parties identified below, for the following purposes:
- delivery of the Company’s Services;
- responding to your queries and requests, and other customer support functions;
- preventing, detecting, and investigating disputes or fraud;
- analytics and tracking;
- conducting market research and surveys to enable us to develop marketing programs in relation to Hill Creek's services, and to improve User experience;
- developing and providing you with additional services;
- advertising and marketing services offered by Hill Creek, or relevant and services from our preferred partners;
- purposes which are reasonably related to the aforesaid; and,
- other legal purposes.
Disclosure of Personal Information
Subject to general principles of transparency, legitimate purpose, and proportionality, and the execution of Data Sharing Agreements in accordance with the Data Privacy Act, your Personal Data may be disclosed, for the purposes listed above (where applicable), to the following:
- Hill Creek’s related corporations, including its parent company, affiliates, and subsidiaries, to provide content, products, and services to you, address your questions and requests in relation to our services;
- companies providing consultancy services to Hill Creek;
- agents, contractors, or third-party service providers that provide operational services to Hill Creek, such as information technology, payment, training, market research, security, or other services;
- vendors, partners, or third-party service providers in connection with marketing promotions and services offered by Hill Creek or its preferred partners;
- any business partner, investor, assignee or transferee (actual or prospective) to facilitate business asset transactions (which may extend to any merger, acquisition or asset sale);
- our professional advisers such as auditors and lawyers;
- relevant government regulators, statutory boards or authorities or law enforcement agencies to comply with any laws, rules, guidelines and regulations or schemes imposed by any governmental authority; and,
Scope and Method of Processing
Hill Creek collects Personal Data, either directly from you or from your authorized representatives (i.e., persons whom you have authorized, pursuant to our security procedures), from third-parties, or from publicly available sources, or through our website in the following ways:
- when you submit a form, resume, or contract;
- when you interact with our customer service team, such as, but not limited to, via telephone calls, letters, face-to-face meetings and emails;
- when you request that we contact you, be included in an email or other mailing list;
- when you respond to our promotions, initiatives, or to any request for additional Personal Data;
- when you are contacted by, and respond to, our marketing representatives and customer service team;
- when we receive references from business partners and third parties, such as, but not limited to, where you have been referred by them; or,
- when you submit your Personal Data to us for any other reasons.
When you browse our website, you generally do so anonymously except as otherwise described below on automated access.
If you provide us with any Personal Data relating to a third-party (e.g. information of your spouse, children, parents, employers, and references), by submitting such information to us, you represent to us that you have obtained the consent of the third party to provide us with their Personal Data for the respective purposes.
You should ensure that all Personal Data submitted to us is complete, accurate, true, and correct. Failure on your part to do so may result in our inability to provide you with the services you have requested.
We may store your personal data as long as may be necessary to fulfill the purpose for which it was collected.
Methods utilized for automated access
- When you visit Hill Creek, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:
- Your computer's IP address;
- The pages within Hill Creek you visit; and,
- The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.
This information is collected for analysis and evaluation, in order to help us improve our site and the services we provide. This data will not be used in association with any other Personal Data.
Data Protection
The Company shall implement reasonable and appropriate organizational, physical, and technical, measures to protect personal information against accidental loss or destruction, unlawful access, fraudulent misuse, unlawful destruction, alteration, and contamination, including the implementation of an internal data protection policy to ensure compliance with the above measures.
In sharing your personal information with third parties, whether locally or abroad, we will ensure that contractual safeguards are in place for such parties to keep your personal information secure from unauthorized access, collection, use, disclosure, or similar risks and that they retain your personal information only for such limited periods as may be necessary for the purpose.
Your Rights
If you intend to exercise your rights to make inquiries, access, update, erase, destroy copies of, or correct your Personal Data, withdraw consent to the collection, use or disclosure of your Personal Data, to obtain and electronically move, copy, or transfer your data, or if you believe that your privacy has been breached, you may contact us through the Contact Information provided below.
Should you wish to withdraw your consent for the use and disclosure of your Personal Data, simply clear your browser’s cookies, and email our Data Privacy Office at [email protected] about your decision to withdraw your consent for the use and disclosure of your Personal Data.
Contacting Us
For any questions relating to your Personal Data or about our Privacy Policy, you may write to our Data Privacy Officer at [email protected].